Shipping Policy

Order Processing & Dispatch

At Velotees, we pride ourselves on fast and efficient shipping. All orders are processed and dispatched within 24 hours (Monday–Friday, excluding public holidays). Orders placed over the weekend or on a public holiday will be processed the next working day.

Shipping Methods & Delivery Times

We use tracked shipping services to ensure your order arrives safely and on time. Delivery estimates are as follows:

• UK Standard Tracked Delivery – Estimated 2-4 working days
• UK Express Tracked Delivery – Estimated 1-2 working days
• USA Standard Tracked Delivery – Estimated 4-6 working days
• Australia Standard Tracked Delivery – Estimated 5-7 working days
• EU Standard Tracked Delivery – Estimated 4-6 working days
  
• International Tracked Delivery – Estimated 5-10 working days (varies by location)

Please note: Delivery times are estimates and may vary due to unforeseen circumstances such as courier delays or customs processing for international orders.

Tracking Your Order

Once your order has been dispatched, you will receive a tracking number via email so you can monitor its journey. If you do not receive tracking information, please check your spam/junk folder or contact us at info@velotees.store.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the shipping method chosen.

Customs, Duties, and Taxes

For international orders, customs, duties, and taxes may apply depending on your country’s regulations. These charges are not included in our shipping fees and must be paid by the customer. Please check with your local customs office for more information

Lost or Delayed Packages

While we do our best to ensure timely deliveries, occasional delays can occur. If your package has not arrived within the estimated time frame, please contact us, and we will assist you in tracking your order.

Address Accuracy

Please ensure your shipping address is correct at checkout. We are not responsible for lost or delayed orders due to incorrect shipping details.

Contact Us

If you have any questions about our shipping policy, please reach out to us at info@velotees.store or through our Contact Us page.